We have always had a very good working relationship with Softworld over the years and they have been involved in many of our largest and most critical initiatives during this time. Specifically, we have utilized Softworld resources for several merger and acquisitions and system conversions in addition to smaller project work and staff augmentation. Resources from Softworld were key program-level resources for a multi-year Branch platform replacement initiative that was extremely successful.
In addition to providing outstanding service to RBC Bank over the years, many of the Softworld resources that have worked with us have developed lasting relationships with many of our employees, myself included. To me this speaks well to the quality of the resources that Softworld recruits and attracts. As with any consulting group we have had the rare occasion where a resource was just not the right fit. In these situations Softworld was quick to respond and resolve the situation. Softworld has also continued to strive to be competitive in these times of “off shoring” and leveraged “preferred vendor” relationships.